Telecoms for business
In today’s fast moving business environment you need more than just a landline. Your Customers connect in multiple ways and it's vital you don’t miss calls which can lose you business and revenue.
Our high quality 3CX solution guarantees you reliable, flexible and future-proof communications wherever you may be. You can work remotely utilising native iOS and Android Apps, conduct your business meetings remotely in just a single click. With Us and 3CX you can service your customers making the most of built-in live chat, Facebook messaging, and SMS features.
Make it your way, choose from Cloud or On-premise
3CX puts you in control. You can deploy it on-premise, using affordable mini PC's or in hosted completely on our cloud which has been designed as an end-to-end method of hosting 3CX. You can be sure you will make the most out of it as a fully managed service. We can also help you virtualise 3CX with VMware providing added redundancy and simple backups.
Softphones that are intutive and user friendly
3CX’s own softphone enables you to manage your calls, meetings, and chats using your desktop browser. Set both your own and your colleagues availability using interactive status. You can automatically configure your office hours, push incoming calls to any tab or web page. You won’t miss a trick, keeping in the know about those essential conversations no matter how busy you are.
Native Mobile APPS catering for both IOS and ANDROID
A good impression is assured using your office extension while on the move. With the 3CX mobile apps for iOS and Android call, chat and conference from your own device.
This can make you big savings on costly business contracts, but the real game changer is calls to other extensions are totally FREE while external calls are already covered by your monthly plan.
Video Conferencing / Web Meeting
HD video, file sharing, whiteboards and many more features mean it’s never been simpler to meet, collaborate or teach online. Customise your own video conferencing platform with your corporate branding. 3CX WebMeeting makes use of the latest WebRTC technology, offering conferencing that is secure, this cancels out the need for complicated pin codes and logins.
Welcome to a better way of video conferencing!
Better Remote Working
Out of office or maybe you don't have or need an office? No worries. Using 3CX you have a ready made business phone system anywhere you are. All it needs is an internet connection that's active and you can receive and make calls with our WebClient or 3CX mobile app. It's just like you’re in the office! No matter if you’re working from home that day or rushing around from meeting to meeting, you have the tools to keep productive while on the go.
An Integrated Contact Hub
Keep an eye on customer service, monitor performance of your call queues and more. Turbo charge your agent productivity with 3CX’s in-built wallboards and switchboards. With multiple views catering for everyone, from startups to all the way through to multi-channel contact centres. It’s never been simpler developing your sales team.
Access all areas, listen-in, coach colleagues with a whisper or take on the call entirely with call intrude.
Choice of CRM integration with ZENDESK, SALESFORCE, DYNAMICS, OFFICE 365 & more
Initiate calls direct using your CRM or even Microsoft Teams. Inbound calls will be matched immediately to customers using their caller ID. This gives agents all the information to deliver outstanding customer service. On point call journalling of both inbound and outbound calls including call duration gives you the means you to generate accurate reports on customer and agent activities.
Reducing your Phone Bill & Increasing your sales
You can see reductions on your phone bill by up to 80% with the our 3CX solution. Leveraging SIP trunks and WebRTC, giving you free calls to remote workers and offices, it's possible to reduce the number of fixed telephony lines, and with that your bill as well. With multiple tools to choose from you have many more options. Swap calls for free video calls, emails, SMS and live chat, depending on which is best suited to your customers’ needs.
With 3CX you can automatically configure supported IP Phones and Gateways saving hours of setup. Popular SIP trunks are able to be connected in mere minutes by using pre-configured templates, whilst mobile apps can be configured in seconds using personal QR codes. Software updates take place automatically, keeping you up to date with the latest features.
Reasons to Choose us
- Partner in the UK & Europe
- Decades of communications experience
- A global 3CX Partner, deploying solutions in multiple countries.
- UK-based tech support with 3CX certified engineers
- Fully customisable with solutions tailored to your business specifications and needs
GET 3CX AS A FULL MANAGED SERVICE
Software assurance as standard from the an experienced 3CX partner.
Choose from a select range of Yealink telephone hardware
U.K Tier 1 SIP trunks inclusive to your monthly plan
UK based Tech Support from 3CX Certified Engineers